General Terms and Conditions

§1 Scope of application

(1) For the legal relations between the company Casalanas, casalanas.de, Manjari Khetan, Lürriper Bruchweg 75, 41065 Mönchengladbach, Germany (in the following mentioned as 'offerer' or 'provider') and its customers exclusively the following general trading conditions apply in the respective version at the time of the order.

(2) Deviating general terms and conditions of the customer are rejected.

§2 Conclusion of the contract

(1) The presentation of the goods in the internet shop does not constitute a binding offer by the supplier to conclude a sales contract. The customer is thereby only requested to submit an offer by placing an order.

(2) By sending the order in the Internet shop, the customer makes a binding offer directed to the conclusion of a purchase contract for the goods contained in the shopping cart. With the sending of the order the customer recognizes also these trading conditions as for the legal relation with the offerer alone authoritatively.

(3) The supplier confirms the receipt of the customer's order by sending a confirmation e-mail. This order confirmation does not represent yet the acceptance of the contract offer by the offerer. It merely serves to inform the customer that the order has been received by the provider. The explanation of the acceptance of the contract offer takes place by the distribution of the commodity or an express declaration of acceptance.

§3 Reservation of ownership

The delivered goods remain the property of the supplier until full payment has been made.

§4 Payment due date

Payment of the purchase price is due upon conclusion of the contract.

§5 Contract language

Contract languages are German and English.

§6 Warranty

(1) The customer's warranty rights shall be governed by the general statutory provisions unless otherwise specified below. For claims for damages of the customer against the supplier the regulation in §7 of these AGB applies.

(2) The limitation period for warranty claims of the customer is 2 years for consumers (within the meaning of §13 BGB) for newly manufactured items and 1 year for used items. In the case of entrepreneurs (within the meaning of §14 BGB), the limitation period for newly manufactured goods and for used goods is 1 year. The aforementioned shortening of the limitation periods does not apply to claims for damages by the customer due to injury to life, limb or health as well as claims for damages due to a breach of essential contractual obligations. Essential contractual obligations are those whose fulfilment is necessary to achieve the objective of the contract, e.g. the provider must hand over the item to the customer free of material defects and defects of title and procure ownership of it. The above shortening of the limitation periods shall also not apply to claims for damages based on an intentional or grossly negligent breach of duty by the Provider, its legal representatives or vicarious agents. The right of recourse according to § 478 BGB (German Civil Code) is also excluded from the shortening of the limitation periods in respect of entrepreneurs.

(3) A guarantee is not declared by the provider.

§7 Disclaimer

(1) Claims for damages by the customer are excluded unless otherwise specified below. The above exclusion of liability also applies in favour of the legal representatives and vicarious agents of the provider, insofar as the customer asserts claims against them.

(2) Excluded from the exclusion of liability specified under (1) are claims for damages due to injury to life, limb, health and claims for damages arising from the breach of essential contractual obligations. Essential contractual obligations are those whose fulfilment is necessary to achieve the objective of the contract, e.g. the provider must hand over the item to the customer free of material defects and defects of title and procure ownership of it. Also excluded from the exclusion of liability is liability for damages resulting from an intentional or grossly negligent breach of duty on the part of the provider, its legal representatives or vicarious agents.

(3) Regulations of the product liability law (ProdHaftG) remain unaffected.

§8 Right of withdrawal

(1) Consumers within the meaning of §13 BGB have the right to revoke the contract concluded with the provider within 14 days without giving reasons.

(2) Details can be found in our separate revocation instructions and the revocation form, which can be accessed at any time on our website.

§9 Prohibition of assignment and pledging

The assignment or pledging of claims or rights to which the customer is entitled against the provider is excluded without the consent of the provider, unless the customer proves a justified interest in the assignment or pledging.

§10 Offsetting

The customer shall only have a right of set-off if his claim for set-off has been legally established or is undisputed.

§11 Liability for defects

The statutory liability for defects according to German law applies.

§12 Alternative dispute resolution under Art. 14 (1) ODR-VO and § 36 VSBG

The European Commission provides an Online Dispute Resolution (OS) platform, which can be found at https://ec.europa.eu/consumers/odr/. We are not interested to participate in an out-of-court conciliation procedure.

§13 Choice of law and place of jurisdiction

(1) For consumers and for other persons with their usual place of business or residence in a member state of the European Union (EU) or the European Economic Area (EEA) at the time of conclusion of the contract, German law shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods.

(2) For consumers with habitual residence in a state that is neither a member of the EU nor the EEA, the law of the state in which the consumer has his habitual residence at the time of the conclusion of the contract shall apply to the exclusion of the UN Sales Convention. In this respect, the aforementioned regulations on German and European rights of defects, warranty and withdrawal are obsolete for consumers with habitual residence in a country that is neither a member of the EU nor the EEA.

(3) Irrespective of this choice of law, the mandatory consumer protection law of the state in which they have their habitual residence at the time of the conclusion of the contract shall always also apply to consumers.

(4) The place of jurisdiction for all disputes arising from the contractual relationship between the customer and the provider is the registered office of the provider, provided that the customer is a merchant, a legal entity under public law or a special fund under public law.

§14 Severability clause

Should any provision of these General Terms and Conditions be invalid, this shall not affect the validity of the remaining provisions.

Last update: 24.01.2022